BIS Registration for Telephone Answering Machines-IS 13252 (Part 1): 2010
Telephone answering machines under IS 13252 (Part 1): 2010 are classified as regulated information technology and communication devices that must comply with mandatory safety standards before being marketed in India. These devices, used for recording and managing voice messages in residential and commercial settings, operate through integrated electronic circuits and continuous power supply. Given their functional reliability and electrical usage, adherence to safety norms is essential.
The Bureau of Indian Standards (BIS), under the Compulsory Registration Scheme (CRS), mandates certification for telephone answering machines to mitigate risks such as electric shock, overheating, and fire hazards. Compliance with IS 13252 (Part 1): 2010 ensures that products meet prescribed safety and performance requirements, enabling lawful sale while enhancing user confidence.
Indian Standard IS 13252 (Part 1): 2010
IS 13252 (Part 1): 2010 issued by BIS specifies safety requirements for IT and electronic equipment, including telephone answering machines. Compliance ensures user safety, electrical reliability, and product quality. Under the BIS Compulsory Registration Scheme (CRS), devices such as scanners, printers, monitors, keyboards, and telephone answering machines must meet these standards to be legally sold in India.
Who Needs BIS Certification under IS 13252 (Part 1): 2010
BIS certification under IS 13252 (Part 1): 2010 is mandatory for entities involved in the manufacturing, importing, or sale of telephone answering machines in India. Compliance under the CRS scheme is required before these products can be legally introduced into the market.
Applicable to:
Manufacturers – Domestic and foreign manufacturers must obtain BIS certification prior to sale.
Importers – Importers must ensure that products are BIS-certified before entering the Indian market.
Brand Owners – Companies selling under their own brand must ensure compliance, even if manufacturing is outsourced.
Basic Requirements
There are four key factors on which a BIS Licence is based. Without fulfilling these requirements, an applicant cannot apply for BIS Certification/Registration in India. To obtain BIS registration, the following conditions must be met:
Manufacturer: The BIS licence is issued only to the manufacturer, not to traders, importers, or distributors. However, in the case of foreign manufacturers, an Authorized Indian Representative (AIR) can submit the application on their behalf. The final licence is always granted in the name of the manufacturer.
Manufacturing Location:The exact manufacturing address must be clearly mentioned in the application and supporting documents. If a manufacturer operates multiple production units for the same product, a separate BIS licence is required for each manufacturing location.
Product:BIS registration is granted product-wise. Each product category requires a separate licence. However, if a product has multiple models under the same category, one licence can cover all those models .
Brand or Trademark: Every brand name or trademark must have its own BIS licence. If the same product is sold under different brands, separate licences are required for each brand or trademark.
Importance of BIS Registration for Telephone Answering Machines
Obtaining BIS registration for Telephone Answering Machines is not only a regulatory requirement but also a strategic advantage for manufacturers and importers. Here’s why:
Ensures Safety and Reliability:Telephone answering machines are electronic communication devices that operate continuously to record and store voice messages. BIS CRS certification ensures that these devices meet strict electrical safety standards, reducing risks such as short circuits, overheating, or other electrical hazards.
Guarantees Performance and Efficiency:Telephone answering machines must function reliably to record and store messages without interruption. BIS registration for Telephone Answering Machines ensures compliance with defined safety and performance standards, minimizing the chances of device malfunction.
Enhances Consumer Confidence:A BIS-certified telephone answering machine assures users that the product complies with recognized Indian safety and quality standards. This certification helps build trust among consumers and businesses regarding the device’s reliability and safe usage.
Simplifies Market Access:Manufacturers and importers cannot legally manufacture, import, or sell telephone answering machines in the Indian market without BIS registration under IS 13252 (Part 1): 2010. Certification ensures compliance with national regulations, enabling smooth market entry and improving competitiveness.
Tests Performed
Before obtaining BIS registration for Telephone Answer Machine, the products undergo rigorous testing in BIS-recognized laboratories. The key tests include:
Electrical Safety Tests
Evaluates insulation resistance and protection against electric shocks.
Protection of Equipment Users
It refers to safety measures and standards designed to protect people from potential hazards while using electrical, electronic, or mechanical equipment, ensuring the products are safe and reliable for use
Data Protection Testing
Verifies the effectiveness of encryption and recovery mechanisms.
Environmental Testing
Tests the device’s durability under different temperature and humidity conditions.
BIS Registration Process for Telephone Answering Machine:
For Foreign Manufacturers
For Domestic Manufacturers
Nominate an Indian Representative: A foreign manufacturer must appoint an Indian Representative with a valid business presence in India to handle the registration process for CRS Registration.
Submit Online Application: Domestic manufacturers directly apply on the BIS portal to begin the registration process.
Online Application Submission: The representative submits an application via the BIS portal, ensuring all details are accurate.
Sample Testing: Like foreign manufacturers, samples are tested at a BIS-recognized lab.
Sample Testing: Samples are tested in a BIS-approved laboratory for compliance with IS 13252 (Part 1) : 2010.
Submit Application: A complete application, including test reports, is submitted to the BIS.
Submit Complete Application: The application, along with test reports and required documents, is submitted online or in hard copy.
BIS Verification: The BIS reviews technical and KYC documents.
BIS Verification: The BIS reviews technical and KYC documents.
License Grant: After successful verification, the BIS issues a license for using the BIS CRS mark.
Grant of License: Upon successful verification, the BIS grants a license, allowing the use of the BIS CRS mark.
Documents Required for BIS CRS Registration
General Documents:
BIS application form.
GST Certificate
MSME certificate
Authorized person Aadhaar
Company PAN Card
Contact Details
Trademark Certificate (Class 9,11)
Additional Documents for Foreign Manufacturers:
AIR (All India Representative) Details
Trademark Certificate (Class 9,11)
Application form 1.
Authorized representative's photo ID.
Business license (original + English translation).
Technical Documents:
CCL (Critical Component List)
CDF Form
Product Marking Plate
Product Manual
Product Diagram
Consequences of Non-Compliance
Failure to comply with BIS regulations may result in:
Confiscation of non-certified power banks
Heavy penalties and fines
Suspension or cancellation of registration
Legal action under the BIS Act
Restriction on import or sale in India
Non-compliance can significantly impact market access and brand reputation.
Timeline and Validity of BIS CRS Registration
Timeline:The timeline for obtaining BIS registration under the Compulsory Registration Scheme (CRS) generally ranges from 20 to 30 working days, depending on factors such as product testing, documentation accuracy, and application verification. The process begins with testing the product in a BIS-recognized laboratory, followed by online application submission, document verification, and approval from BIS authorities.
Domestic Manufacturers
Foreign Manufacturers
30 Days
45 Days
Validity:The BIS CRS registration certificate is typically valid for 2 years. After this period, manufacturers or importers must apply for renewal of the BIS licence to continue manufacturing, importing, or selling the product in the Indian market. Renewal can be granted for up to 5 years, provided the product continues to comply with the applicable BIS standards and regulatory requirements.
Conclusion
Compliance with IS 13252 (Part 1): 2010 is essential for businesses dealing in telephone answering machines in India. BIS CRS registration ensures adherence to key safety standards, reducing risks such as electric shock, overheating, and electrical faults while improving product reliability. In a regulated communication device market, certification not only fulfills legal requirements but also strengthens brand credibility and consumer trust.
EVTL India is one of the leading BIS consultants in India, helping manufacturers obtain their BIS licences hassle-free. With expert assistance, businesses can efficiently manage certification procedures, ensure compliance accuracy, and achieve faster approvals for seamless market entry.
End-to-End Assistance from EVTL India
From legal compliance and product testing to training, research, product development, and complete conformity assessment, EVTL India provides a single-window solution for all product certification needs. We are among the leading BIS CRS registration consultants, offering both mandatory and voluntary certification consultancy services to manufacturers and importers across India and globally.
Complete paperwork, testing, and guidance related to BIS registration.
Creation of samples in accordance with requirements for 100% sample conformity in the testing facility.
Liaison with the Bureau, which includes detailed application preparation, submission, and response to occasional queries with clarifications.
Informing businesses about changes in rules, standards, and regulations
Representing companies before government authorities when needed.
Giving guidance for product registration under the Bureau of Indian Standards (BIS), including the Compulsory Registration Scheme (CRS).
FAQ
1. Is BIS certification mandatory for telephone answering machines? Yes, BIS CRS registration is mandatory before selling or importing these devices in India.
2. Which standard applies to telephone answering machines? IS 13252 (Part 1): 2010 governs safety requirements for these devices.
3. Who can apply for BIS registration? Only manufacturers can apply; foreign manufacturers must appoint an AIR.
4. What safety risks are covered under this standard? It addresses risks like electric shock, overheating, and fire hazards.
5. How long does the BIS registration process take? Typically 20–30 working days, depending on testing and documentation.
6. What is the validity of BIS certification? The certification is valid for 2 years and renewable thereafter up to 5 years.
